Customer Service Awards 2015

Telford Shopping Centre has marked the start of National Customer Service Week (5-9 October 2015) with an awards ceremony which put the spotlight on the Centre’s customer service stars.

The fifth annual Telford Shopping Centre Customer Services Awards followed a mystery shopping exercise by specialist independent assessors who visited every store at the Centre objectively measuring, assessing and reporting customer experiences. 

Telford security staff mighty hike for charity

Two members of the Interserve security team at Telford Shopping Centre are putting their best foot forward to take part in the Chilterns Mighty Hike – a 26 mile ‘hiking marathon’ from Henley-on-Thames to Oxford in aid of Macmillan Cancer Support.

Kiddie Kruzzers at Telford Shopping Centre

Following popular demand, Telford Shopping Centre will be upgrading its Boobaloo offer for families starting Saturday 23rd May 2015.

To enhance your family shopping experience, a brand new fleet of Kiddie Kruzzers will be replacing the Boobaloo buggies. The new cars are less bulky, easier to manoeuvre and more fun. Providing an interesting and safe way for you and your children to explore the Shopping Centre, these unique themed cars are a great and fun way for your to shop with your children allowing you to roam throughout the centre while they play.


Telford Shopping Centre has partnered with the Royal National Institute of the Blind (RNIB) to implement a training programme aimed at making the DTZ managed Centre an even friendlier place to be for people living with disabilities.



Telford Shopping Centre has unveiled exciting plans for the next phase of development in the town centre, with the creation of a new Northern Quarter.

Proposals have been submitted to Telford & Wrekin Council to redevelop the former ASDA store to create up to seven large, modern stores – a total of over 70,000 sq ft.


Telford Shopping Centre, is proud to announce that one of its longstanding employees, Doug Lebeau, has been shortlisted in the operations manager of the year category at the National Sceptre Awards 2015.

The awards recognise best practice in the shopping centre industry, putting the spotlight on those management teams, retailers and suppliers that demonstrate excellence.

Go VIP to see Boyzone and Alesha at Telford in June

Boyzone and Alesha fans can now get their hands on exclusive VIP tickets to see both artists when they perform in QEII Fields In Trust Town Park Arena, Telford on Saturday 27 June 2015.

The VIP marquee, which is sponsored by Telford Shopping Centre, is perfect for fans that are looking for a more luxurious concert experience with its indoor and outdoor seating, an exclusive bar area and private toilet facilities.

Box Road Update - May 2015

Following the remaining works on Coach Central and adjustment to entrance and exit lanes of Yellow Beech Multi-Storey Car Park, the final phase of the Box Road alterations will complete on Friday 22nd May 2015.

These final changes will allow for Coach Central to fully operate as a two way, shared use road linking between St Quentin Gate and Woodhouse Central. In addition, due to the changes leading to Woodhouse Central, it has been necessary to change the entry and exit routes onto Yellow Beech.

Box Road Update - April 2015

Telford town centre Box Road to go two way on selected roads from Friday 3rd April 2015 for a limited time.

Major improvement works to Telford town centre’s Box Road are nearly complete and will open two way on three sides Friday 3rd April 2015.

Woodhouse Central, Lawn Central and Grange Central are due to open two way on 3rd April in time for the Easter weekend.

Minor finishing works, including final landscaping, traffic signs and completion of the street lighting will be completed throughout April.