Policies

Cocina Facebook Competition

The winner will receive a 3 course meal for two at Cocina on Valentines evening including drinks.
Prize will be up to the Value of £75, paid for via a Telford Centre Gift Card

To participate entrants are required to like our Cocina competition postband leave a comment, one winner will be drawn at random from posts which meet the entry criteria.   

Promotions are open to UK residents over 18, excluding employees of The Telford Centre, their families, agents or anyone else connected with this promotion. The Telford Centre reserves the right to verify the eligibility of entrants.

The promotion runs until 9pm on Sunday 10th Febraury 2019. Entries received after this point will not qualify for this promotion. Winners will be selected by random from all qualifying entries.

The winner will be notified by The Telford Centre using Facebook direct message. The prize must be redeemed in person at Cocina, located in The Telford Centre and the winner may be asked to show identification upon redemption.

The Telford Centre reserves the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reasons outside its reasonable control, with no liability to any entrants or third parties, but will use all reasonable endeavours to avoid consumer disappointment.

Winners may be asked to appear in associated competition publicity for The Telford Centre.

The prize is non-transferrable and there is no cash alternative.

The promoter of the competition is The Telford Centre, Telford, Shropshire TF3 4BX

 

Admission Policy

Telford Shopping Centre, including car parks, walkways, bridges and service areas is privately owned property.

Members of the public are only invited into the centre to use the retail and leisure facilities within but by entering this private property they are automatically subject to the conditions of this admission policy.

Please note that the conduct, behaviour and safety of young children must be properly supervised by their attendant parents/guardians at all times.

Individuals will be refused entry and required to leave the premises immediately if they are in breach of any of the following conditions:

  • The consumption of alcohol is strictly prohibited anywhere on site except within designated licensed premises.
  • Foul and/or abusive language, obscene chanting or racial abuse will not be tolerated.
  • Rowdy, anti-social, nuisance and/or aggressive behaviour will not be tolerated.
  • Smoking is prohibited inside the shopping centre and also in the vicinity of entrances. This includes cigarettes and e-cigarettes of all types.
  • Running or playing ball games in the malls is prohibited.
  • In the interests of health and safety and the prevention or accidents, bicycles, scooters, skateboards, roller blades or other adapted footwear are not permitted within the malls.
  • Visitors must always be fully dressed and shirts or tops must be worn at all times. Partial dress is not permitted in the shopping malls.
  • Full face motorcycle helmets, hoods and balaclavas must be removed before entering the building.
  • Animals are not permitted in the malls except registered assistance dogs.
  • Petitions, canvassing and unauthorized leaflet distribution is strictly prohibited.
  • The playing of audible music equipment is not permitted anywhere within the mall without permission.
  • Unauthorised photography is strictly forbidden and formal prior permission must be obtained from Centre Management.

Important

Centre Management and their appointed security officers are entitled to exclude any person or persons whose actions or behaviour which they consider to be offensive, derogatory or potentially hazardous to health. Their discretion and decision shall be final in all exclusion matters.

Any person requested to leave the premises by Centre Management or their security contractors will do so immediately and without altercation. All such incidents are likely to be recorded and Police assistance will be requested as appropriate.

Social Media Policy

Telford Shopping Centre operates a number of social media channels including Facebook, Twitter, Instagram and YouTube. These channels are actively managed between 9am - 5pm daily as public information platforms. Content for these channels is for Telford Shopping Centre, its tenants and associated partners only. No unapproved postings or advertising of individuals or businesses are permitted. As a business communication channel, no abusive, aggressive or inappropriate content will be permitted in any instance. If such activity should take place, the content will be removed without notification and for repeat offenders, action may be considered to prevent future access the social media channels.